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Privacy Policy

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

1. Information Collection
Mei Wai Limited collects the following information from customers:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment card details (credit card number, expiration date, security code)

  • Order history

  • IP address

  • Browser type

  • Device identifier

2. Methods of Collection
Mei Wai Limited collects information through:

  • Order placement forms on wa18.watchhousesale.com

  • Account registration pages

  • Customer service email correspondence

  • Cookies and tracking technologies

  • Payment processing gateways

3. Use of Information
Mei Wai Limited uses collected information for the following specific purposes:

  • Processing and fulfilling bag purchases

  • Delivering order confirmation emails

  • Sending shipment tracking updates

  • Verifying payment authenticity

  • Preventing fraudulent transactions

  • Responding to customer service inquiries sent to [email protected]

  • Improving product recommendations on wa18.watchhousesale.com

  • Complying with tax and legal record-keeping obligations

4. Information Sharing
Mei Wai Limited shares customer information with the following third-party service providers:

  • Payment processors (Stripe, PayPal) for transaction completion

  • Shipping carriers (FedEx, UPS, DHL) for bag delivery

  • Email service providers for order notifications

  • Fraud detection services for transaction verification

Mei Wai Limited does not sell customer information to any third party. Mei Wai Limited discloses information when required by a court order or applicable law.

5. Data Security
Mei Wai Limited implements SSL encryption for all payment data transmissions. Customer payment information is stored on PCI-DSS compliant servers. Access to customer data is restricted to employees directly processing orders or handling returns. Mei Wai Limited retains customer order information for seven years to comply with tax audit requirements.

6. Customer Rights
Customers residing in the European Union have the right to request deletion of personal data. Customers residing in California have the right to request a copy of stored personal information once per calendar year. All customers may unsubscribe from marketing emails by clicking the unsubscribe link in any promotional message. Customers may update their shipping address by logging into their account on wa18.watchhousesale.com.

7. Cookies
wa18.watchhousesale.com places the following cookies on customer devices:

  • Session cookie (expires after browser closure) for shopping cart functionality

  • Persistent cookie (retained for 30 days) for remembering login status

  • Analytics cookie (retained for 24 months) for tracking site traffic patterns

Customers may disable cookies through browser settings. Disabling cookies prevents the shopping cart from saving items between visits.

8. Third-Party Links
wa18.watchhousesale.com contains links to payment gateway websites and social media platforms. This Privacy Policy does not apply to those external websites. Mei Wai Limited recommends customers review the privacy policies of those third-party websites before submitting information.

9. Children’s Privacy
Mei Wai Limited does not sell products to individuals under eighteen years of age. wa18.watchhousesale.com does not knowingly collect information from children under eighteen. Mei Wai Limited deletes any information discovered to originate from a person under eighteen.

10. Changes to This Privacy Policy
Mei Wai Limited updates this Privacy Policy by posting a revised version on wa18.watchhousesale.com. The revised version includes a new effective date. Customers who have provided an email address receive a notification of material changes within thirty days prior to the change taking effect.

11. Contact Information
For privacy-related inquiries or to exercise customer rights, contact Mei Wai Limited at:

  • Email: [email protected]

  • Postal address: 2/F, PopOffice, 9 Tong Yin Street, Tseung Kwan O